Independent international quality assurance for TEFL, TESOL and English language educationInstitutional enquiries: office@iotefl.org

IOTEFL

International Office of TEFL

Examinations Regulations

QUALITY MANAGEMENT

Quality Assurance Framework

A comprehensive framework governing accreditation, certification, monitoring, continuous improvement and public confidence.

QUALITY ASSURANCE PHILOSOPHY

Independent, evidence-based and continuously monitored

The IOTEFL Quality Assurance Framework defines how accreditation and certification decisions are reached, monitored and renewed. It promotes transparency, consistency, proportionality and continual improvement while protecting learners and maintaining confidence in the public registry.

FRAMEWORK PRINCIPLES

The foundations of quality assurance

Transparency

Published requirements, documented procedures and clearly explained decisions.

Evidence-Based Decisions

Every approval is supported by verifiable documentation and professional review.

Independence

Assessment findings and final decisions are separated wherever practical.

Consistency

Comparable applicants are assessed against the same published framework.

Proportionality

Requirements reflect organisational size, scope and educational risk.

Continuous Improvement

Monitoring, renewal and corrective actions strengthen long-term quality.

QUALITY CYCLE

From application to renewal

  1. Application & eligibility review
  2. Evidence assessment
  3. Independent decision
  4. Registry publication
  5. Monitoring & annual declarations
  6. Renewal & reassessment
RISK-BASED APPROACH

Monitoring according to risk

Higher-risk organisations, major changes, complaints or safeguarding concerns may require enhanced review, additional evidence or targeted audits.

FRAMEWORK IN PRACTICE

Operational stages

01

Publish Standards

Requirements available before application.

02

Evaluate

Evidence reviewed objectively.

03

Approve

Independent committee decision.

04

Monitor

Ongoing assurance and corrective action.

05

Renew

Status reviewed before expiry.

QUALITY WITHOUT COMPROMISE

Building confidence in accredited education worldwide

The framework supports institutions, educators, employers and learners by ensuring that every published accreditation or certification decision is reliable, evidence-based and subject to continuing oversight.